Instructorvonnakp
TypeOnline Course
DateSep 1, 2019 - Mar 1, 2020
Student Enrolled3
Certificate20% of quiz marks
Price€79
Section 1Objectives
Lecture 1Objectives
Lecture 2Opening
Section 2Overlook the Ignorance
Lecture 3The Ignorant
Lecture 4Dialogue
Lecture 5Interactive exercise
Lecture 6Develop strategies
Lecture 7Dialogue
Lecture 8Interactive exercise
Lecture 9Summary
Section 3Clam the Anger
Lecture 10The Angry
Lecture 11Dialogue
Lecture 12Interactive exercise
Lecture 13How to react to Anger?
Lecture 14Dialogue
Lecture 15Interactive exercise
Lecture 16Summary
Section 4Disarm the Discriminator
Lecture 17The Discriminator
Lecture 18Dialogue gender
Lecture 19Dialogue - discrimination race
Lecture 20Dialogue . discrimination age
Lecture 21Interactive exercise
Lecture 22Summary
Section 5Carry on with Interrupter
Lecture 23The Interrupter
Lecture 24Dialogue - interruption
Lecture 25Interactive exercise
Lecture 26Summary
Section 6Smoothen the Rude
Lecture 27The Rude
Lecture 28Dialogue - rudeness
Lecture 29Interactive exercise
Lecture 30Summary
Section 7Channel the Chatty
Lecture 31The Chatty
Lecture 32Dialogue - chatty call
Lecture 33Interactive exercise
Lecture 34Summary
Section 8Closing
Lecture 35Summary
Lecture 36Achievement
Lecture 37Supplementary materials
